Learning Organisations

The Golden Rules


  1. Thrive on Change
  2. don't be scared
  3. Learning Organisations feed on change
  4. go all the way (no half-way house); committed; focused
  5. know objectives; plan

  6. Encourage Experimentation
  7. experimentation is a necessary risk
  8. individual input rewarded
  9. encourage throughout the company

  10. Communicate Success and Failure
  11. review
  12. assessment (continuous/self)
  13. The Learning Cycle Diagram
    • - monitor, review, conclude, change

  14. Facilitate Learning from the Surrounding Environment
  15. find internal and external sources of information
  16. learn from experience of other companies (open your eyes)
  17. above all discuss customer needs

  18. Facilitate Learning from Employees
  19. encourage participation and experimentation (linked to point 2)
  20. invest in training - multiskilling (getting most from employees), morale
  21. empowerment/responsibility
  22. remove hierarchy

  23. Reward Learning
  24. everybody's wants their work to be appreciated - boost morale !!
  25. benchmarks for performance appraisal
  26. rewards

  27. A Proper Selfishness
  28. clear goals/abjectives
  29. hints on clarifying abjectives

  30. A Sense of Caring
  31. care for the individual
  32. ways of implementing this care

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